George Walther's "Speaking from Experience" Blog

George Walther is an internationally acclaimed expert at boosting personal performance. He's a professional speaker of the highest caliber, and is widely published.

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Location: Seattle, Washington, United States

George Walther is an internationally acclaimed expert at boosting personal performance. He's a professional speaker of the highest caliber, and is widely published. His focus areas are: Improving communication effectiveness with "Phone Power" and "Power Talking" techniques, Making customer relationships more profitable using "Upside-Down Marketing" strategies, and Honing intuitive decision-making using "Gut-Level Leadership" principles. George's books, audio programs, and video training tapes have been published around the world in many languages. Phone Power shows people in every profession how to be more effective and efficient every time they use their telephones. Power Talking is a practical guide to communicating more positively and powerfully. Upside-Down Marketing revolutionizes traditional sales philosophies by focusing on the most profitable -- and the most overlooked -- sales opportunities among existing and former customers.

Saturday, November 04, 2006

Size Matters - Slap me again

When I see those bins full of confiscated shampoo bottles and soft drinks at the airport security stations, it reminds me about how learning works. Make a mistake, get slapped. Make it again, another slap. Eventually, you change your behavior. Just this morning, the vigilant TSA folks grabbed my three-quarters-empty 6 oz. bottle of Bullfrog sun block. The plastic bottle, though nearly empty, was too big. Plus, they almost took all of my toiletries because the zip-lock bag I put them in was one inch too large. If you're not a frequent traveler, be advised that they're serious. Size matters. (This is good business news for The Container Store.)

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